5€ OFF on your first purchase. Code: WELCOME5 (orders over 250€)

DO YOU HAVE A COMPLAINT?

Relax, we are here to turn problems into solutions.

We can't do magic, but we work hard ;)

This is Alondra's customer service team! We specialise in children's furniture and childcare products.

Things almost always go smoothly, but sometimes problems do arise. That's life, isn't it? We are aware of it and we have everything under control, so no need to worry. We are at your disposal, to help you with any setback or resolve any questions that may arise after receiving your order.

Write to us, tell us your problem and we will assist you sooner than later.

You can get in touch with us by email at postventa@alondra.es indicating the following information:

COMPLAINT FORM:

Customer details:

• Name:

• Last name:

• Address:

• Town:

• Country:

• E-mail:

• Mobile:

Order details:

• Order number:

• Delivery data:

• Payment method:

• Defective items:

Complaint details:

• Reason / description of the complaint:

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