Repair or replacement: generally, our service department will decide whether to repair or replace a part/product based on the stock availability, sort of product, nature of the complaint, date on which the claim is reported... Please take into account that parts showing wear and tear (if any) will not be covered by the manufacturer's warranty.
Credit: once the return is accepted, a refund will be issued to the original payment method within 10/15 days after receiving and analysing the product returned. If the payment was issued by bank transfer, you must indicate your bank account.