Furniture for newborn babies

• If your order includes only small items, you will receive it within 7-10 days.

• If your order includes cribs, cribs or Montessori beds, you will receive it within 20-30 days.

• If your order includes furniture from large volume, it will be delivered within 30-45 days.

More information here.

Repair or replacement: Generally, our service department will decide whether to repair or replace a part/product based on stock availability, the type of product, the nature of the complaint, the date on which notify the claim... Please note that parts showing wear (if any) will not be covered by the manufacturer's warranty.

Refund: Once the return is accepted, will issue a refund to the original payment method within 10/15 days of receiving and analyzing the returned product. If the payment was issued by bank transfer, the bank account must be indicated.

If you need assembly instructions for your Alondra furniture, send an email to hola@alondra.es attaching photos and/or indicating the specific model you have, as well as the year of purchase. As some products undergo improvements over time, the instructions may have been modified.

To view the invoice for an order placed, follow the following steps:

• Go to "My account", which you will find at the top of our website, and enter your email and password.

• Select "Recent orders" in the left menu.

• In this section, you will be able to see all your orders and select "Print invoice" to get the invoice. Remember that you can only print invoices for orders that have been paid and completed.

This service is currently only available for Spain and Portugal. For other countries, please check the transport options available.

We are aware that all moms and dads want the best for their babies (of course, and we understand it perfectly!). For this reason, at Alondra baby safety is our priority when designing and manufacturing our products.

Before launching a new item, it is always exhaustively reviewed and controlled internally by our quality equipment. Subsequently, external controls and tests are carried out by technological institutes and inspection, verification and certification companies such as SGS, which guarantee that our products comply with the safety standards applicable to each type of product.

In case you don't know, our manufacturing is mass-produced, so our furniture cannot be modified or personalized. In any case, if space is an issue for you, there are several sizes available, so you can choose the one that best suits your baby's room!